Privacy Policy

At SUPERBE, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.superbesocks.shop, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect personal and non-personal information to enhance your shopping experience and provide our services. This may include:

• Personal Information: Your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or sign up for our newsletter.
• Non-Personal Information: Your IP address, browser type, device information, and browsing behavior on our website (e.g., pages viewed and time spent).
• Cookies and Tracking Technologies: We use cookies to improve website performance, analyze user behavior, and personalize your shopping experience.

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2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To communicate with you regarding your orders, queries, or customer service requests.
• To send you promotional emails, exclusive offers, and updates about our products (if you’ve opted in).
• To improve our website, products, and services based on user behavior and feedback.
• To ensure compliance with legal and regulatory obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

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3. How We Protect Your Information

We take data security seriously and implement robust measures to safeguard your information, including:

• Secure Socket Layer (SSL) technology to encrypt your data during transmission.
• Regular monitoring of our systems for potential vulnerabilities and cyber threats.
• Restricted access to personal data, ensuring only authorized personnel can access it.

While we strive to protect your data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

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4. Sharing Your Information

We only share your personal information with trusted third parties when necessary to provide our services. This may include:

• Payment Processors: To securely process your payments.
• Shipping Providers: To deliver your orders efficiently.
• Analytics Tools: To analyze website traffic and improve user experience.
• Legal Requirements: To comply with legal obligations or respond to lawful requests from authorities.

All third-party service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

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5. Your Rights

As a valued customer, you have the following rights regarding your personal data:

• Access and Correction: You can request access to your personal information and correct any inaccuracies.
• Data Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email.
• Cookie Management: You can manage your cookie preferences through your browser settings.

To exercise your rights, please contact us at info@superbesocks.shop.

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6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and personalize content.
You can disable cookies through your browser settings; however, this may affect the functionality of our website.

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7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

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8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child’s information has been collected, we will take steps to delete it.

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9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

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10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please feel free to contact us:

• Website: www.superbesocks.shop
• Email: info@superbesocks.shop
• Phone: +449072288122
• Address: 31 Richmond Avenue, London, N1 0NL, UK

We are committed to protecting your privacy and ensuring your experience with SUPERBE is secure and enjoyable. Thank you for trusting us with your information!