Shipping Policy

At SUPERBE, we strive to make your shopping experience as seamless and efficient as possible. This Shipping Policy provides detailed information about our shipping options, delivery times, and related guidelines for the delivery of our premium compression socks. If you have any questions or concerns, please don’t hesitate to contact us at info@superbesocks.shop or call us at +449072288122.


1. Shipping Destinations

We are proud to offer shipping to a wide range of locations, including:

  • United Kingdom: Standard and express delivery options are available across the UK.
  • Europe: We deliver to most European countries with reliable shipping timelines.
  • International Shipping: We also ship to select international destinations. If you are unsure whether we ship to your location, please contact our customer service team for assistance.


2. Shipping Options and Delivery Times

We offer the following shipping options to meet your needs:

Standard Shipping

  • Delivery Time: 3-7 business days.
  • Cost: Calculated at checkout based on your location. Free shipping is available for orders over a certain amount (details below).

Express Shipping

  • Delivery Time: 1-3 business days.
  • Cost: Calculated at checkout.

Free Shipping

  • Eligibility: Free standard shipping is available on all orders over £50 within the UK.
  • International Free Shipping: Certain international orders over £100 may also qualify for free shipping.

Please note that delivery times may vary depending on your location and unforeseen circumstances, such as weather or customs delays.


3. Order Processing Times

Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.


4. Shipping Costs

Shipping costs are calculated at checkout based on the weight and destination of your order. Free shipping is automatically applied to eligible orders during checkout.


5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery. If you do not receive a tracking number or encounter any issues, please contact us at info@superbesocks.shop for assistance.


6. Shipping Restrictions

While we strive to deliver to as many locations as possible, there may be restrictions in certain areas due to logistical challenges or customs regulations. In such cases, we will contact you directly to discuss alternative arrangements or issue a refund.


7. Customs, Duties, and Taxes

For international orders, customs duties, taxes, and fees may apply based on your country’s regulations. These additional charges are the responsibility of the customer and are not included in the product or shipping prices listed on our website. We recommend checking with your local customs office for further information before placing your order.


8. Lost or Delayed Shipments

If your order is delayed or appears to be lost, please contact us at info@superbesocks.shop or +449072288122. We will work with our shipping partners to resolve the issue as quickly as possible. While we cannot guarantee delivery timelines due to factors beyond our control, we are committed to ensuring that you receive your order.


9. Damaged Shipments

If your package arrives damaged, please take the following steps:

  1. Contact us immediately at info@superbesocks.shop with your order details and photos of the damaged package and products.
  2. We will work with you to arrange a replacement or refund as appropriate.


10. Changes to Shipping Information

If you need to update your shipping address or details after placing your order, please contact us as soon as possible. Changes can only be made if the order has not yet been shipped.


11. Returns and Refunds

If you are not satisfied with your purchase or need to return an item, please refer to our Refund & Returns Policy for detailed information on how to initiate a return or request a refund.


12. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, our customer service team is here to help! You can reach us at:



Thank you for choosing SUPERBE Compression Socks. We are dedicated to delivering comfort, performance, and resilience to your doorstep. Happy shopping!

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