Terms of Service

Welcome to SUPERBE! These Terms of Service (“Terms”) govern your access to and use of our website, www.superbesocks.shop, and any related services provided by SUPERBE. By using our website, you agree to these Terms in full. If you do not agree, please refrain from using our services.

For any questions or concerns, feel free to contact us at info@superbesocks.shop or call us at +449072288122.


1. General Information

SUPERBE is a provider of high-quality compression socks aimed at enhancing comfort, performance, and well-being. Our website is operated from 31 Richmond Avenue, London, N1 0NL, UK, and is accessible worldwide.

By using our website, you acknowledge that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.


2. Use of the Website

You agree to use our website only for lawful purposes and in compliance with these Terms. Prohibited activities include but are not limited to:

  • Using the website for fraudulent or harmful purposes.
  • Interfering with or disrupting the website’s functionality or security features.
  • Attempting to gain unauthorized access to any part of the website.
  • Engaging in activities that violate intellectual property rights or applicable laws.

We reserve the right to terminate or restrict access to our website for users who violate these Terms.


3. Product Information and Availability

We aim to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions.

  • Product colors and designs displayed on the website may vary slightly due to differences in screen settings.
  • All products are subject to availability. If an item is out of stock after you place an order, we will notify you and provide a refund or alternative option.
 

4. Pricing and Payment

All prices listed on our website are in GBP (£) unless otherwise stated. We reserve the right to change prices at any time without prior notice.

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment options as indicated at checkout

Your payment information is securely processed, and we do not store sensitive payment details on our servers.


5. Order Process

When you place an order on our website, you agree to provide accurate and complete information. Once your order is placed, you will receive an email confirmation.

Please note:

  • Orders are processed within 1-2 business days.
  • We reserve the right to cancel orders if incorrect or fraudulent details are provided.
  • If we are unable to fulfill your order, we will notify you and issue a refund.

For more details, please refer to our Shipping Policy and Refund & Returns Policy.


6. Shipping and Delivery

SUPERBE provides shipping to various destinations. Delivery times and costs depend on your location and shipping method chosen at checkout.

Please note that:

  • Delivery times are estimates and may vary due to unforeseen circumstances.
  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

For more information, refer to our Shipping Policy.


7. Intellectual Property

All content on the SUPERBE website, including text, images, logos, graphics, and designs, is the property of SUPERBE and protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or use any content from our website without prior written consent from SUPERBE.


8. Limitation of Liability

SUPERBE is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. This includes but is not limited to:

  • Loss of data, revenue, or profit.
  • Third-party claims or damages resulting from the use of our products.

Our liability for any claim will not exceed the amount paid for the product in question.


9. Returns and Refunds

We offer a hassle-free return and refund policy for eligible products. Please refer to our Refund & Returns Policy for detailed information on how to initiate a return or request a refund.


10. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Changes will become effective immediately upon posting on our website. It is your responsibility to review these Terms periodically to stay informed of any updates.


11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts in London, UK.


12. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please reach out to us:

Thank you for choosing SUPERBE. We look forward to serving you with the best compression socks to enhance your comfort and resilience!

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